Who we are

This Alpha Gardens Pty Ltd privacy policy will explain how our organization uses the personal data we collect from you when you use our website. 

Topics: 

  • What data do we collect? 
  • How do we collect your data? 
  • How will we use your data? 
  • How do we store your data? 
  • Marketing 
  • What are your data protection rights? 
  • What are cookies? 
  • How do we use cookies? 
  • What types of cookies do we use? 
  • How to manage your cookies 
  • Privacy policies of other websites 
  • Changes to our privacy policy 
  • How to contact us .
  • How to contact the appropriate authorities 

What data do we collect?

Alpha Gardens collects the following data: 

  • Personal identification information (Name, email address, phone number, etc.) 
  • Analytics data from analytics services like Google Analytics to track website interactions such as but not limited to IP addresses, browser info, device info, and website usage.

How do we collect your data?

You directly provide Alpha Gardens with most of the data we collect. We collect data and process data when you: 

  • Place an inquiry for any of our services;
  • Voluntarily give a service review, complete a customer survey, or provide feedback on any of our message boards or via email;
  • Use or view our website via your browser’s cookies;
  • Contact us via our website forms.

How will we use your data? 

Alpha Gardens collects your data so that we can: 

  • Process your order, manage your account. 
  • Email you with special offers on other products and services we think you might like.

If you agree, Alpha Gardens will share your data with our partner company, Alpha Fencing, so that they may offer you relevant products and services. 

When Alpha Gardens processes your order, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases. 

How do we store your data? 

Alpha Gardens securely stores your data at our hosting server. 

Alpha Gardens will keep your cookies for a month. Once this time period has expired, we will delete your data by emptying our temporary data files. 

Marketing 

Alpha Gardens would like to send you information about services of ours that we think you might like, as well as those of our partner company, Alpha Fencing. 

If you have agreed to receive marketing, you may always opt out at a later date. 

You have the right at any time to stop Alpha Gardens from contacting you for marketing purposes or giving your data to other members of Alpha Gardens Pty Ltd. 

If you no longer wish to be contacted for marketing purposes, please send us an email. 

What are your data protection rights? 

Alpha Gardens would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following: 

  • The right to access – You have the right to request Alpha Gardens for copies of your personal data. We may charge you a small fee for this service. 
  • The right to rectification – You have the right to request that Alpha Gardens correct any information you believe is inaccurate. You also have the right to request Alpha Gardens to complete information you believe is incomplete. 
  • The right to erasure – You have the right to request that Alpha Gardens erase your personal data, under certain conditions. 
  • The right to restrict processing – You have the right to request that Alpha Gardens restrict the processing of your personal data, under certain conditions. 
  • The right to object to processing – You have the right to object to Alpha Gardens’s processing of your personal data, under certain conditions. 
  • The right to data portability – You have the right to request that Alpha Gardens transfer the data that we have collected to another organization, or directly to you, under certain conditions. 

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

What are cookies? 

Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology. 

For further information, visit allaboutcookies.org

How do we use cookies? 

Alpha Gardens uses cookies in a range of ways to improve your experience on our website, including: 

  • Keeping you signed in
  • Understanding how you use our website 

What types of cookies do we use? 

There are a number of different types of cookies, however, our website uses: 

  • Functionality – Alpha Gardens uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used. 
  • Advertising – Alpha Gardens uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. Alpha Gardens sometimes shares some limited aspects of this data with Google Ads for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website. 

How to manage cookies 

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result. 

The Alpha Gardens website may contain links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy. 

Changes to our privacy policy 

Alpha Gardens keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 26 May 2026.

How to contact us 

If you have any questions about Alpha Gardens’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us

How to contact the appropriate authority 

Should you wish to report a complaint or if you feel that Alpha Gardens has not addressed your concern in a satisfactory manner, you may contact the Office of the Australian Information Commissioner.